(a). List eight features of minutes of meeting of an organization

(b). State six benefit of using Global System for Mobile Communications( GSM)

(a). Explain the following terms relating to payment of worker:
i. Salary
ii. Wages
iii. Time rate
iv. Piece rate
v. Commission

(b). State five importance of ofiice procedure

(a). As a receptionist of a Manufacturing company, outline any five actions you would take to handle a telephone call from a customer

(b). The clerk at Toppy Tee has been directed to file a new customer's letter. Meanwhile, there is no file in the cabinet that is relevant to the subject matter of the letter.
  Outline five actions the office clerk would take in filling the letter.

(a). Explain the term filling?

(b). List any three parts of an investigative report

(c). List and explain five qualities of a formal report.

A meeting of AYEX Plc board of directors would be categorized as