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161

A form of correspondence used in conveying information to members of the public is

  • A. press release
  • B. endorsement
  • C. briefs
  • D. circular
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162

A group of people appointed by the parent committee to deal with a special matter is

  • A. standing committee
  • B. ad hoc committee
  • C. executive committee
  • D. joint action committee
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163

A secretary has found it difficult to type a manuscript given to her by the manager due to poor handwriting. In other words, the secretary has the challenge of

  • A. inability to encode the manuscript
  • B. poor encoded manuscript by the manager
  • C. poorly decoded manuscript by the manager
  • D. inappropriate choice of channel
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164

At Zeinab & Sons Plc, envelopes are fastened with the use of gum and this takes so much time. The machine which would help overcome this challenge is

  • A. collating machine
  • B. folding machine
  • C. sealing machine
  • D. jogging machine
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165

A letter containing valuable documents would be sent by

  • A. electronic mail
  • B. surface handling
  • C. registered mail
  • D. airmail
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