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Staff Directly

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Before contacting us or posting a new question, try searching our website. Thousands of articles, guides, announcements, and previously answered questions are already available and may contain the information you need. Enter a keyword, topic, school name, or question below to begin your search;

Still Need Help? Ask the Community

Couldn't find the answer you were looking for? Ask the community. Thousands of students, parents, educators, and school representatives participate in discussions and may be able to help. In many cases, community members respond faster than our support team and can provide insights based on their own experiences.

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The above options can't resolve your
issue? Try any of these

Send a DM

Because a staff is almost always on the website, this is the fastest way of getting a reply (Only open to members);

Send a Email


If you absolutely must, give us a call;

This option is great if you have a payment or service related issue. Here are our hotlines, available from Monday to Friday, between 9am - 5pm daily;