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56

a) Differentiate between adjournment and postponement.

b) i) What is office layout?
ii) State three benefits of open office layout.
iii) State four factors to be considered before locating an office.

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57

As the purchasing officer of a service provider firm planning to purchase office equipment, state four factors you would consider in purchasing the equipment.

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58

OVERCOMING THE CHALLENGES AT THEOLAS INTERNATIONAL COMPANY

Prior to Mr.Okonkwo's employment as the Human Resource Manager of Theolas International Company, the organization was faced with the problem of absenteeism by its workers. They came late to work and left before the closing time. As a result of this, the volume of production of the company reduced. This inturn, reduced the income of the organization so much that payments of workers' wages and salaries became difficult. Many experienced workers began to leave the firm for greener pastures.

The firm also found it difficult to meet its financial obligations to suppliers. On assumption of duty, Mr. Okonkwo quickly swung into action. He carried out an investigation to ascertain the causes of these problems. One of his findings was that workers bitterly complained about their conditions of service. Although their wages and salaries were acceptable, they asked for other benefits from the company which were denied them

Mr. Okonkwo also discovered that workers were employed without following due process. Finally, he found out that no measure was put in place to regulate the punctuality of workers. Armed with these finding, Mr Okonkwo addressed each of the issues and put in place adequate measures to ensure proper supervision and satisfaction of workers.


(a). Suggest one measure that Mr. Okonkwo could use to improve staff regularity at work

(b).  Apart from irregularity at work, state two other problems in Theolas International Company

(c). List six welfare packages that would improve workers satisfaction at Theolas International Company

(d). State four pre-employment activities the company should have carried out in recruiting its staff

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59

(a). Outline three principles of a good organization

(b). State three advantages derived from office correspondence

(c). Explan the following methods of payment
i. Money order
ii. Postal order
iii. Cheque
iv. Standing order

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60

(a). What is debit note?

(b). Use the information to answer questions below
Lily & Co Ltd supplied some goods to Timex Enterprise after the order had been paid for. The buyer discovered after receiving the goods that quantities of some goods did not tally with the amount paid. He also found out that they were not accompained by any document.

i. which document should have accompanied the goods?

ii. Outline four items the document named in (b)(i) would contain

 

(c). Use the information to answer questions beow
Lily & Co Ltd supplied some goods to Timex Enterprise after the order had been paid for. The buyer discovered after receiving the goods that quantities of some goods did not tally with the amount paid. He also found out that they were not accompained by any document.

i. Identify the document Timex Enterprise would receive from Lily & Co Ltd that the goods supplied were not complete

ii. Outline four items the document identified in 3(b)(i) would contain

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