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3911

Which of the following activities increases demands for goods and services

  • A. advertising
  • B. banking
  • C. transportation
  • D. warehousing
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3912

A diagram showing the positions of the structure of a company is

  • A. span of control
  • B. organizational chart
  • C. vertical integration
  • D. flowchart
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3913

Good customer service practice requires

  • A. charging high prices so as to make profit
  • B. hanging up customers` calls when busy
  • C. patience towards ill-mannered customers
  • D. promoting hard working employees
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3914

The element of a contract are offer,

  • A. acceptance and performance
  • B. consideration and performance
  • C. legality and formality
  • D. acceptance and consideration
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3915

Which of the following types of advertising is aimed at taking away existing buyers from their slippers?

  • A. Negative
  • B. competitive
  • C. informative
  • D. mass
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