(a) What is mail order business?

(b) list and explain six trends in retailing 
 

Write explanatory notes on the following Stock Exchange terms

(a) Bull (b) Bear (c) Option (d) Backwardation (e) Contango
 

Explain the following insurance terms;

(a) proximate cause

(b) surrender value

(c) contribution

(d) utmost good faith

(e) premium

(a) state five importance of personal selling to a business 

(b) Explain five reasons why communication is important to a business

State two distinguishing features between each of the following;

(a) Tramps vessels and ocean liners

(b) A factor and a broker

(c) A commissioned agent and a del credere agent

(d) consular invoice and proforma invoice

(e) Insurance and assurance