(a) What is turnover?

(b) The following information relates to Mrs. Lulu, a trader. 

(i) Calculate the gross profit percentage on each item. (ii) Calculate the net profit on each item.

(a) Explain seven functions of a commercial bank.

(b) Explain three types of accounts that are operated in a commercial bank. 

(a) Define marketing mix

(b) Explain the term marketing concept.

(c) List and describe the four elements of marketing mix. 
 

(a) List four types each of:
(i) Small scale retailers.
(ii) Large scale retailers.

(b) Explain four reasons why small scale retailers survive despite the dominance of large scale retail outlets.
 

(a) State five functions of a chamber of commerce.

(b) Explain five functions of a trade association.