The leadership of the Students' Union Government is fully aware that several students have yet to receive their refunds from the previous NELFUND disbursement batch. We understand the frustration this causes and want to state clearly that the SUG President is actively engaged in ongoing efforts to ensure every eligible student is fully refunded without exception.

The recent delay in processing the current batch was a direct result of the strike action by non-teaching staff, which temporarily paused administrative operations. Now that the staff have fully resumed work, the processing of the second batch has been prioritized and is currently at an advanced stage.

We urge all students to remain patient as the final steps are completed. As long as your submitted details are accurate and there are no administrative discrepancies, you should expect to receive your credit alert very soon. We sincerely appreciate your understanding as we work to finalize this process and provide the relief you deserve.