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Workflow Based Complaint Management System

Type Project Topics
Faculty Engineering, Environment & Technology
Course Computer Science
Price ₦3,000
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Key Features:
- No of Pages: 40

- No of Chapters: 05
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Introduction:

Abstract

Contemporary workflow management systems are driven by explicit process models, i.e., a completely specified workflow design is required in order to enact a given workflow process. Creating a workflow design is a complicated time-consuming process and, typically, there are discrepancies between the actual workflow processes and the processes as perceived by the management. Therefore, we have developed techniques for discovering workflow models. The starting point for such techniques is a so-called "workflow log" containing information about the workflow process as it is actually being executed. We present a new algorithm to extract a process model from such a log and represent it in terms of a Petri net. However, we also demonstrate that it is not possible to discover arbitrary workflow processes. We explore a class of workflow processes that can be discovered. We show that the α-algorithm can successfully mine any workflow represented by a so-called SWF-net.

Table of Content

TITLE PAGE

CERTIFICATION

APPROVAL

DEDICATION

ACKNOWLEDGEMENT

ABSTRACT

TABLE OF CONTENT



CHAPTER ONE

1.0 INTRODUCTION

1.1 STATEMENT OF PROBLEM

1.2 PURPOSE OF STUDY

1.3 AIMS AND OBJECTIVES

1.4 SCOPE / DELIMITATIONS

1.5 LIMITATIONS/CONSTRAINTS

1.6 DEFINITION OF TERMS



CHAPTER TWO

2.0 LITERATURE REVIEW



CHAPTER THREE

3.0 METHODS FOR FACT FINDING AND DETAILED DISCUSSIONS OF THE SYSTEM

3.1 METHODOLOGIES FOR FACT-FINDING

3.2 DISCUSSIONS



CHAPTER FOUR

4.0 FUTURES, IMPLICATIONS AND CHALLENGES OF THE SYSTEM

4.1 FUTURES

4.2 IMPLICATIONS

4.3 CHALLENGES



CHAPTER FIVE

5.0 RECOMMENDATIONS, SUMMARY AND CONCLUSION

5.1 RECOMMENDATION

5.2 SUMMARY

5.3 CONCLUSION

5.4 REFERENCES

Introduction

The introduction of this research is only available in the paid version.
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Post-UTME Past Questions - Original materials are available here - Download PDF for your school of choice + 1 year SMS alerts
WAEC May/June 2024 - Practice for Objective & Theory - From 1988 till date, download app now - 99995
WAEC offline past questions - with all answers and explanations in one app - Download for free
WAEC Past Questions, Objective & Theory, Study 100% offline, Download app now - 24709