Key Features:

- No of Pages: 72

- No of Chapters: 5

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Introduction:

Abstract

A public relations is the acts of employing effective communication to build sustain and defend organization’s reputation among both its internal and external public. Remarkably which any organizations public image receives a high rating bases on the foregoing attributes it translates into increased public confidence patronage good will higher profit growth peaceful and stable environment

The researcher’s interest in this topic emanated from the above premise also as a student of communication would like to find out public relations as a tool for conflict resolution Questionnaire personal interviews personal association journals textbooks office record etc. were used to gather primary and secondary data which were then analysed using statistical techniques as percentage rate means table and charts. The population interest included both internal and external.

Random sample method was adopted to elicit the reasons. Educational qualification of the respondents. Whether NITEL has public relations department the medium through which NITEL’S policies and . programmes are disseminated public relations has encouraged cordial relation between NITEL and its public NITEL and its social responsibility public relations as a tool for conflict resolution credibility building and earning and repartition for company are predicated on effective communication with the publics we all examine and discussed.

However the result of the survey revealed that NITEL agrees that NITEL public relations is imperative in conflict management and resolution. The outcome of this research work will go a long way to portray the importance and imperative of public relations in both business and social lives.

In the high of this some strong recommendations were made for those who care to know.

Table of Content

Title page

Dedication

Acknowledgement

Proposal

Table of content



CHAPTER ONE

Introduction

1.1 Background of study

1.2 Statement of research problem

1.3 Objective of the study

1.4 Significance of the study

1.5 Research question

1.6 Research hypothesis

1.7 Conceptual and operational definition

1.8 Assumptions

1.9 Limitations



CHAPTER TWO

Review of the literature

2.1 Sources of literature

2.2 Summary of literary review



CHAPTER THREE

Methodology

3.1 Research Method

3.2 Research design

3.3 Research sample

3.4 Measuring instrument

3.5 Data collection

3.6 Data analysis

3.7 Expected Result



CHAPTER FOUR

Data analysis and result



CHAPTER FIVE

Summary, Recommendation and Conclusion

5.1 Summary

5.2 Recommendation for further study

5.3 Suggestion for further study

5.4 Conclusion

References

Bibliography

Introduction

The introduction of this research is only available in the paid version.