Key Features:

- No of Pages: 63

- No of Chapters: 05

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Introduction:

Abstract

The researcher in this work, examined the major problems affecting the efficient performance of secretarial functions in selected organizations and ministries in Enugu metropolis.

In carrying out this project, the researcher initially stated the background of the study, significance of the study, research questions scope and limitation.

Equally, in chapter two of the project the researcher review the literature that had relevance to the research topic.

The research gave general features of the research, description of respondents method of data collection, population, sample procedure and analysis of data in chapter three

Furthermore, the presentation, analysis, of data and findings came in chapter four

Finally, the chapter five encompasses the discussions on findings, summary of conclusion and recommendations.

Table of Content

Title page

Approval page

Dedication

Acknowledgement

Abstract

Table of content



CHAPTER ONE

1.1 Background of the study

1.2 Statement of the problems

1.3 Objective of the study

1.4 Significance of the study

1.5 Scope and limitation

1.6 Definition of terms



CHAPTER TWO

2.1 Literature review

2.2 Duties of the secretaries

2.3 Physical office environment

2.4 Facilities

2.5 Equipment

2.6 Qualification

2.6.1Formal Education and training

2.6.2Experience

2.6.3Professional interest

2.6.4Business and personal qualities

2.7 Incentives

2.8 Refresher courses

2.9 Inter-personal relationship

Psychological factors

Invasion of privacy

2.10 Summary of literature review



CHAPTER THREE

3.1 Methodology

3.2 Sample size

3.3 Population of study

3.4 Sources of data

3.5 Methods of investigation

3.6 Methods of analysis



CHAPTER FOUR

4.1 Data presentation and analysis



CHAPTER FIVE

FINDINGS,SUMMARY,CONCLUSIONS AND RECOMMENDATIONS

5.1 Findings

5.2 Summary

5.3 Recommendations

5.4 Conclusion

5.5 Area for further study

References

Appendix I

Appendix II

questionnaire

Introduction

The introduction of this research is only available in the paid version.