Key Features:
- No of Pages: 97
- No of Chapters: 05
Introduction:
Abstract
This research work focuses attention on Impact of Training and Manpower Development in the Banking Industry: A Case Study of First Bank of Nigeria Plc, Benin City.
The purpose for this research was to identify the impact of training and manpower development that is required for improving staff performance in their organization. In view of this, the study was geared towards personnel development to maintain the procedure for recruitment, promotion, transfer and maintenance of employee records and how training should be structured.
The methodology that was adopted were primary and secondary data. The primary data was collected from the bank through oral interview and questionnaire, the secondary data was collected from published records such as book, journals, magazines and other relevant periodicals. There after some analysis was carry out using percentage for some questions.
The findings revealed that effective and well planned staff bring about productivity, efficiency at work and high sense of commitment to work. Training and development programmes by organization allow employees to develop their own capabilities, stabilize employment, offer substantial job security, it avoids lay off and retain people with obsolete skill most importantly, it provided greater opportunity for individual growth.
Table of Content
TABLE OF CONTENTS
Table of Contents
Abstract
CHAPTER ONE
1.1 Background to the Study
1.2 Statement of the Research Problem
1.3 Objectives of the Study
1.4 Significance of the Study
1.5 The Scope of the Study
1.6 Limitation of the Study
1.7 Organization of the Study
CHAPTER TWO: LITERATURE REVIEW
2.1 Introduction
2.2 The Importance of Job Analysis
2.3 Objectives of Human Resources Planning
2.4 Recruitment, Training, Staff, Development and Allocation
2.5 Organization Training Needs
2.6 Types and Methods of Training
2.7 Benefits Derivable from Well Planed and Implemented Staff Training Programme
2.8 Sources of Recruitment
2.9 Employee Development
2.10 Measurement of Effectiveness in Human Resources Utilization
CHAPTER THREE: RESEARCH METHODOLOGY
3.1 Research Design
3.2 Population of the Study
3.3 Sample of the Study and Sampling Procedure
3.4 Data Collection Method
3.5 Method of Data Analysis
CHAPTER FOUR: PRESENTATION AND ANALYSIS OF DATA
4.1 Introduction
4.2 Presentation Of Data
4.3 Analysis of Questions in the Questionnaire
CHAPTER FIVE
5.0 SUMMARY, CONCLUSION AND RECOMMENDATION
5.1 Summary
5.2 Conclusion
5.3 Recommendation
Bibliography
Appendix
Introduction
1.1 BACKGROUND TO THE STUDY
In recent years, manpower development has been the bedrock of many banking industries in Nigeria. This is because it has improved employees performance which has led to productivity and efficiency of the organization.
Considering the changes in market environment and competitions experienced by firms, it is important that organization invest on the relevance resources in the organization. The ability and strategy to effectively carry out these proactive acts will serve as an edge over competitors of organization. In other words, training and retraining are necessary, if efficiency and productivity are to be attained. When employees are offered training they acquire new and improved skills that will enable them to perform better in any given organization. Training and retraining of employees is capable of making them to face the challenges and competition in the banking industry.
In the banking sector, training is often organized to upgrade and update their knowledge and skills. Training is also very important in the banking sector because when employees are trained, it will promote sales and increase the level of competition among various banks.
Manpower development are the most valuable assets of any organization as well as the most difficult to manage.
According to Crosse and Hempel (1978) manpower development is the number of workmen (skilled and unskilled) needed for a certain type of work in a given industry. They form the engine working toward the aims and objectives of the organization.
However, for effective management of this manpower, training and retraining is required to meet daily challenges of the work ability that is facing it personnel policies should be directed toward well defined objective and guided by clearly understood principles. The impact of trained manpower and the untrained manpower in the banking industry is what this project seeks to address.
Emphasis shall be on one leading banks in Nigeria, with particular reference to First Bank of Nigeria Plc.
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