WAEC offline past questions - with all answers and explanations in one app - Download for free
WAEC Past Questions, Objective & Theory, Study 100% offline, Download app now - 24709

Impact Of Automated Teller Machine On Bank Customers Satisfaction In Banks

Type Project Topics
Faculty Administration
Course Business Management
Price ₦3,500
Buy Now
Key Features:
- No of Pages: 97

- No of Chapters: 05
WAEC Past Questions, Objective & Theory, Study 100% offline, Download app now - 24709
WAEC May/June 2024 - Practice for Objective & Theory - From 1988 till date, download app now - 99995
WAEC offline past questions - with all answers and explanations in one app - Download for free
Introduction:

Abstract

The abstract of this research is only available in the paid version.

Table of Content

Title page

Declaration

Approval page

Dedication

Acknowledge

Table of content

Abstract



CHAPTER ONE:

Introduction

1.1Background to the Study

1.2Statement of Problem

1.3Objective of the Study

1.4Research Questions

1.5 Statement of Research hypothesis

1.6Significance of the Study

1.7Scope of the Study

1.8Definition of key Terms



CHAPTER TWO

Literature Review

2.1Introduction

2.2Concept of Automated Teller Machine

2.3Automated Teller Machine and Risk Management Challenges

2.4Nigerian Banks and Automated Teller Machine Wind of Change

2.5Strategic Imperatives of Automated Teller Machine in Nigeria

2.6Customer Satisfaction through the use of Automated Teller Machine

2.7The Benefit of Automated Teller Machine to Bank Customers and Banks

2.8The challenges militating against Atomated Teller machine

2.9Summary



CHAPTER THREE

Research Methodology

3.1Introduction

3.2Population and sample site of the Study

3.3Sources of Data

3.4Method of Data Collection

3.5Method of Data Analysis

3.6Summary



CHAPTER FOUR

Data Presentation, Analysis and Interpretation

4.1Introduction

4.2Data Presentation

4.3Test of Research Hypothesis

4.4Interpretation of Finding

4.5Summary of Finding



CHAPTER FIVE

Summary, Conclusion and Recommendations

5.1Summary

5.2Conclusion

5.3Limitation of the Study

5.4Recommendations

5.5Suggestions for Further Research

Bibliography

Appendices

Introduction

Automated Teller Machines (ATM) are devices used by bank customers to process account transactions. Typically, a user inserts into the ATM a special plastic card that is encoded with information on a magnetic strip. The strip contains an identification code that is transmitted to the bank’s central computer by modem. To prevent unauthorized transactions, a personal identification number (PIN) must also be used by the user using a keypad. The computer then permits the ATM to complete the transaction; most machines can dispense cash, accept deposits, transfer funds, and provide information on account balances. Banks have formed cooperative, nationwide networks so that a customer of one bank can use an ATM of another for cash access, by extension all commercial bank’s ATM in Nigeria are inter-connected (Okoh, 2010).
Buy Now
 
WAEC Past Questions, Objective & Theory, Study 100% offline, Download app now - 24709
WAEC offline past questions - with all answers and explanations in one app - Download for free
WAEC May/June 2024 - Practice for Objective & Theory - From 1988 till date, download app now - 99995
Post-UTME Past Questions - Original materials are available here - Download PDF for your school of choice + 1 year SMS alerts