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- No of Pages: 57

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Introduction:

Abstract

This study was undertaken as a result of what appears to be the attitude of some typist and stenographers towards acting as personal secretaries in Amabra State civil service.

This occupational schedule for personal secretaries” in Anambra state civil service.

It is accepted that some civil service in Anambra state employ some glorified typist who are not qualified for the job of personal secretaries to perform their duties.

How ever, it is the purpose of this study to investigation the actual duties performed by these personal secretaries and what actually hinders their duties and how effective and efficient they are in carrying out their duties.

The population for the study was made up of thirty personal secretaries. At raw ma job which effects their productivity. Among these problem are constant breakdown of office machine and inadequate qualified secretaries. Based on the finding it was recommended that the chief executive chairman should give immediate attention to the chairman that need repairing the chairmen should make sure that secretaries get adequate material their job in order to enhance their secretarial job productivity.

The researcher also recommend that in service training should be granted to the personal secretaries order to increase their productivity course and the use of new office machine eg computer electric typewriters word processing machine.

Table of Content

Title page

Approval page

Dedication

Acknowledgement



CHAPTER ONE

INDTRODUCTION

BACKGROUND OF THE STUDY

STATEMENT OF PROBLEM

PURPOSE OF THE STUDY

RESEARCH QUESTION

SIGNIFICANCE OF THE STUDY

DELIMITION OF STUDY



CHAPTER TWO

REVIEW OF RELATED LITERATURE

THE SECRETARIAL PROFESSION ETHNICS

DUTIES OF SECRETARY

QUALITIES OF PERSONAL SECRETARY

QUALIFICATION

FORMAL TRAINING OF SECRETARIES

OCCUPATIONAL PERFORMANCE

SUMMARY



CHAPTER THREE

RESEARCH METHODOLOGY

RESEARCH DESIGN

POPULATION

SAMPLE AND SAMPLING TECHNIQUE

METHOD OF DATA COLLECTING

INSTRUMENT FOR DATA COLLECTED

METHOD OF DATA ANALYSIS

VALIDATION OF RESEARCH INSTRUMENT

AREA OF STUDY



CHAPTER FOUR

DATA PRESENTATION AND ANALYSIS

Data prevention and Analysis



CHAPTER FIVE

DISCUSSION IMPLICATION: RECOMMENDATION

FINDINGS

CONCLUSIONS

RECOMMENDATION

SUGGESTED TOPICS FOR FURTHER RESEARCH

LIMITATION OF THE STUDY

APPENDIX A

BIBLIOGRAPHY

QUESTIONNAIRE

Introduction

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