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2020 WAEC Office Practice Theory Explain five functions each the following departments in an organization a) Human Resources b) Marketing

Office Practice
WAEC 2020

Explain five functions each the following departments in an organization


a) Human Resources

b) Marketing

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Explanation

a) - Recruitment and selection: It involves attracting people to work for the organization and selecting the best candidates.
- Performance management: It is essential in ensuring that workers stay productive and engaged.God performance management involves good leadership,clear goal-setting,and open feedback
- Compensation; salary and benefits are also within the scope of human resource management.This includes identifying appropriate compensation based on role,performance, and legal requirements
- Development: On-boarding new employees and providing resources for continued development is a key investment for organizations,and HR is charged with maintaining a development approach to existing human resources.
- Safety and health: Achieving best practices in various industries include careful consideration of safety and health concerns for employees.

 

b) - Communicating with customers: Organizations use marketing to communicate with customers. Although larger corporations may choose to segregate these functions later on,for most organizations marketing serves as the team that presents public announcements,company updates,or simply raises awareness of industry issues.
- Differentiating yourself from competitors: One of the biggest surprises is the way that business owners view their industry.They feel that customers should already know that they are different from their competitors and often do not communicate these differentiating factors.
- Marketing helps people find a product or service affordably: One way to meet customers is to go to an industry tradeshow to demonstrate and speak directly with clients
- Marketing empowers a customer service culture: Marketing that seeks to inform and educate is actually a precursor to customer service.Informative,helpful content and articles can already be at the forefront of a customer relationship helping yor team build an unshakable trust.
- Marketing enables a movement,sales generation,and influence culture: It enables companies to better reflect on the direction of their organization while also empowering them to find great ways to reach the people they need to

 


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Project Topics and Materials, Post-UTME past questions - Download now or upload yours to get paid
NECO June/July 2024 - Get offline past questions & answers - Download objective & theory, all in one app 48789
Join your school's WhatsApp group
Post-UTME Past Questions - Original materials are available here - Download PDF for your school of choice + 1 year SMS alerts
Post-UTME Past Questions - Original materials are available here - Download PDF for your school of choice + 1 year SMS alerts
NECO June/July 2024 - Get offline past questions & answers - Download objective & theory, all in one app 48789
Project Topics and Materials, Post-UTME past questions - Download now or upload yours to get paid
Join your school's WhatsApp group