Explanation

(a) Explanation of the types of customers in catering industry: (i) Captive market: Customers have no choice of foods and drinks and no choice in the type of service being offered. (ii) Non-Captive market: Customers have full or unlimited choices of foods and drinks as well as the types of service to be rendered or offered. (iii) Semi-captive market: Customers have a choice before entering, but once the choice is made, they have little or no choice of foods and drinks other than what is offered.

(b) Examples of the types of customers in catering industry: (i) Non-captive market:Hotels/Restaurants/fast foods/pubs/wine bar/ motorway/highway catering. (ii) Captive market: Prison catering, hospital catering, industrial catering, school/ institutional catering. (iii) Semi-captive market: Airline catering, Marine catering, railway catering, bus catering.

• can a commercial student study transport management or development studies in uniosun? Answer this

  2 Answers   ·   4 weeks ago
• an argumentative essay to support the motion that says technical and vocational education should be mandatory in secondary school in... Answer this

  2 Answers   ·   English Language   ·   4 days ago
• who is the was the first nursing mother of the prophet(s.a.w)? Answer this

  1 Answers   ·   CRK/CRS   ·   2 days ago