I forgot my Jamb portal password. I clicked the reset button but JAMB hasn't sent a new password to my Gmail. What should I do?
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If your JAMB password reset email isn't arriving, use your registered phone number to send an SMS: "PASSWORD [Your Email]" to 55019 or 66019 (from the phone used during registration) to have your password sent to you via SMS for a small cost. Ensure you have at least N50 or N100 in airtime, and check your spam folder for the email if you sent the SMS and it still doesn't arrive.
Steps to Recover Your Password via SMS
Open your mobile phone's SMS app .
Compose a new message .
Type the message: in the following format, replacing "[Your Email]" with your registered email address: PASSWORD [Your Email].
Example: PASSWORD user@example.com
Send the message: to 55019 or 66019.
Ensure the SMS is sent from the phone number you used: when you registered for the JAMB profile.
You must have sufficient airtime: (at least N50) on the SIM card for this service to be successful.
Wait for an SMS response: containing your new JAMB password.
Troubleshooting Tips
Check your email's Spam or Promotions folder:
The email might be there instead of in your inbox.
Double-check the email address:
Make sure you are using the exact email address that was used for your JAMB registration.
Confirm you have airtime:
The SMS service has a small fee, so ensure you have enough airtime on your phone.
Use the correct number:
Send the SMS from the phone number that was used to generate your JAMB profile code.
Contact JAMB Support:
If these methods fail, you can try to contact the JAMB support service on the official JAMB support portal for further assistance.
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Veracreativestudio
27 Jun, 2026
