In this lesson, we explore the concept of Conflict Resolution and Management. The video explains how conflicts arise, the different ways scholars view conflict, and practical strategies used in managing and resolving disputes peacefully.
What you will learn in this video:
1. Definition of Conflict
2. Views of Conflict
3. Types of Conflict
4. Causes of Conflict
5. Consequences of Conflict
6. Positive Effects of Conflict
7. Negative Effects of Conflict
8. Conflict Resolution
9. Principles for Effective Conflict Resolution
10. Methods of Conflict Management
11. Strategies for Resolving Conflict
Then we'll attempt some standard questions to solidify our understanding of the topic
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